Policies
Return & Refund Policy
At Nastro Blu, customer satisfaction is important to us. As our products are food items, the following policy applies:
Returns
Due to the perishable nature of our products, we do not accept returns once an order has been delivered.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with your order details and clear photographs. We will review the issue and, where appropriate, offer a replacement or refund.
Refunds
Approved refunds will be processed to the original payment method within a reasonable timeframe. The time taken for the refund to reflect may vary depending on your bank or payment provider.
Order Cancellation
Orders may be cancelled before they are processed for dispatch. Once an order has been prepared or dispatched, it cannot be cancelled.
Contact Us
Call & WhatsApp +91 90630 48255 / +91 40 4540 8385 · nastroblu.eatbetter@gmail.com
